CastletonCollect
Payment Solution for Housing Authorities & Tenants made simple.
HOW IT WORKS GET STARTED
What is CastletonCollect?
CastletonCollect is a payment management solution that puts the tenant first to take the stress out of property related payments.
We help Housing Authorities to build positive relationships with Tenants.
We lift the burden and responsibility associated with property related payments by helping Tenants to manage their income responsibly.
Tenant Payment Support
Simple and easy one-step methods for tenants to set up automated property related payments: no setup requirements, just a one-step process. Taking the stress and responsibility out of the tenants hands.
Tenant Payment Analysis
Empower Housing Authority employees to create and send customisable, automated and manageable payment options. Accurate analysis enables compassionate and accurate communication processes
Tenant Payment Monitoring
Monitor and report on all payment transactions and behaviours in real time to enable employees to recognise and engage with individual tenants to create solutions to avoid property related payment issues
How It Works
Payment Solutions
01 - Simple Payment Methods
A simple payment link issued to all tenants to automate and facilitate recurring month rent payment.
02 - SMS & Email
Once created, each tenant can pay via card through the payment link sent via SMS & Email.
03 - Dashboard & Analytics
Capture key data from multiple sources to deliver performance indicators and trends on progress of payments.
04 - Recurring or Payment Plans
Offer early intervention to maintain payment cycles and install a positive payment culture by removing barriers making it simple and straightforward for tenants to make payment.
05 - Payment Notifications & Automatic Reminders
If the tenant forgets to pay the simple payment link, we'll send them automatic gentle reminders to help them complete the payment.
06 - Payment App
Provide Housing Authority Reps with a payment solution to educate tenants, where they can set up direct debits instantly or collect payment for maintenance.
CastletonCollect
You have full control
Add your logo, choose your background and add custom fields to capture additional information from your tenants.